August 23, 2010
How contractor referrals can be 36-48% of your sales!
I have been doing some research lately on contractor referrals.
This to me is the best lead you can get for a couple of reasons. First someone is already seen your work and you have a client that is already extremely happy.
Second you can almost always get more [...]
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July 19, 2009
How owners of a contractor business can make sure they excel at customer service.
This post may be the most important post I have written lately. See, without excellent service you can be the best at what you do when you sell and construct or install your product.
But without an excellent service department or a way [...]
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