December 1, 2009
When you started your contracting company you most likely had no plan for contractor service. Service is one of the most important factors for a contractor.
Service is the backbone of your business if you plan to succeed and grow to any size. As you start your contractor marketing and begin to tell your clients about [...]
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July 19, 2009
How owners of a contractor business can make sure they excel at customer service.
This post may be the most important post I have written lately. See, without excellent service you can be the best at what you do when you sell and construct or install your product.
But without an excellent service department or a way [...]
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